Skills are reusable natural language instructions that you can attach to Agent Action nodes. They provide vetted, curated guidance that agents read to perform specific tasks correctly.
Why use skills?
- Consistency: Encode best practices once, reuse across multiple tasks
- Domain knowledge: Capture site-specific quirks, workflows, or patterns
- Team collaboration: Share proven approaches with your team
- Maintainability: Update a skill once, all attached nodes benefit
Creating a skill
- Open Skills in the left navigation
- Click New Skill
- Fill in:
- Name: A short, descriptive title (e.g., “Handle Certn ID Verification”)
- Description: Optional summary shown in the picker
- Instructions: Detailed guidance for the agent
Writing good instructions
Write instructions as if you’re explaining to a capable assistant:
When processing ID verification on support.certn.co:
1. Navigate to the ID verification list page
2. Click the "Created" column to sort by date
3. For each row that needs review:
- Click the row to open details
- Check the document images against the applicant info
- Select the appropriate verification status
- Add notes if rejecting
4. Return to the list before processing the next item
Note: The table rows don't have visible IDs. Use network request
inspection (get_network_requests) to capture the API response
which contains the applicant UUIDs.
- Be specific about steps and expected outcomes
- Mention site-specific quirks or patterns
- Include error handling guidance
- Use plain text (no markdown formatting)
Attaching skills to tasks
Skills are attached at the Agent Action node level:
- Open your task in the builder
- Select or create an Agent Action node
- In the node editor, find the Skills section
- Select one or more skills to attach
The agent will read the skill instructions alongside the node’s prompt when executing.
Managing skills
Edit a skill
- Go to Skills and click the skill name
- Make your changes
- Click Save
Changes apply to all future runs of tasks using this skill.
Improve with AI
Click the Improve button to have AI clean up your instructions:
- Fixes grammar and awkward phrasing
- Reorganizes for clarity
- Preserves all your original details (never adds new content)
Delete a skill
- Open the skill
- Click the trash icon
- Confirm deletion
Deleting a skill removes it from all Agent Action nodes that reference it. Those nodes will still run but without the skill’s guidance.
Use cases
| Skill | Purpose |
|---|
| Login with MFA | Handle multi-factor auth flows consistently |
| Extract hidden data | Use network inspection when DOM lacks IDs/URLs |
| Navigate complex menus | Guide through multi-level navigation |
| Handle rate limiting | Wait and retry patterns for throttled APIs |
| Site-specific selectors | Document brittle selectors that need special handling |
Skills vs node prompts
| Node Prompt | Skill |
|---|
| Scope | Single node | Reusable across nodes/tasks |
| Purpose | ”What to do" | "How to do it well” |
| Maintenance | Edit each node | Update once, applies everywhere |
| Best for | Task-specific instructions | Domain knowledge, best practices |
